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Shipping and Returns

Shipping Guidelines
Orders placed Monday-Friday before 1 PM GMT will begin processing that day, excluding holidays, and will ship within 2 business days pending availability. All orders placed after 1 PM GMT will begin processing the next business day, and ship within 48 hours.

Orders placed on Friday after 1 PM GMT will begin processing on the following Monday. AfrikBoutik.com will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we determine that an order (or any part of an order) will not ship within the promised timeframe. We do not offer Saturday delivery.

You may be required to sign for your package upon delivery..

DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS.
Shipping Methods and Rates
All shipping costs are charged according to weight of the pieces bought and the destination. As well as the type of shipping (standard or express). Clients can choose FedEx, DHL, or UPS and will be charged at their rates.

We aim to ship all orders as quickly as possible. Orders placed Monday-Friday before 1 PM GMT will begin processing that day, excluding holidays, and will ship within 2 business days pending merchandise availability. All orders placed after 1 PM GMT will begin processing the next business day, and ship within 48 hours. Orders placed on Friday after 1 PM GMT will begin processing on the following Monday. If we determine that an order (or any part of an order) will not ship within the promised timeframe, we will notify the customer via email.

SHIPPING TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS.
International Shipping Disclosure
Risk of loss and title for merchandise shipped internationally will pass to you upon our delivery to the carrier. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be.

Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from AfrikBoutik.com, you are the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise and advance (on your behalf) any duties and taxes owed by you.

Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international Customers and Customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Also, we may provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.

If the order is a gift, the package is marked “Gift,” but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.

Refused Shipments - If you decide to refuse any shipments from AfrikBoutik.com, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to AfrikBoutik.com. This amount will be subtracted from your merchandise refund.

If you have any shipping and handling questions please contact customerservice@afrikboutik.com.
Do you Ship to Where I live?
Shop 24-7 from anywhere in the world at AfrikBoutik.com!

We ship within Europe, Australia, Brazil, U.S.A, Canada, New Zealand, Saudi Arabia, Israel and the Caribbean.

Please allow 1-2 or even 3 weeks in certain parts of the world for your order to arrive for standard shipping. Express shipping (FedEx, DHL, UPS) will normally take 2-4 business days.

Customers can check on the status of their orders by login into their account.
Returns
• Items must be returned new, in their original condition. Merchandise returned with damage or signs of use will not be accepted.

• All merchandise is quality-inspected prior to shipment. If you find a product to be defective, please notify our Returns Department at returns@afrikboutik.com as soon as possible.

• All merchandise discounted at 50% or more, or marked "Final Sale", is considered FINAL SALE. Items designated as FINAL SALE cannot be returned or exchanged.

• All returns are to be registered with our Returns Department at returns@afrikboutik.com. Please note that returns cannot be accepted without a Return Authorization Number. A Return Authorization Number must be requested within seven days of order delivery. Return Authorization requests made after seven days will be evaluated based on the discretion of the Returns Department, and may be declined.

• A Return Authorization Number is issued solely as a preliminary return management measure. Please note that a Return Authorization does not guarantee that a return will be accepted if the merchandise is found to be damaged, missing garment tags or otherwise not in original condition. If you are returning a product due to defect, please include this information when requesting a Return Authorizaton.

• Return shipping for all international orders is the responsibility of the customer, and we strongly suggest the purchase of insurance for the full value of any return merchandise, in addition to delivery confirmation or order tracking. We cannot accept responsibility for any return merchandise that is lost or damaged in transit.

• Please contact customerservice@afrikboutik.com with any questions about our Return Policy.
Exchanges
Due to the select nature of our merchandise, AfrikBoutik.com regrets that we cannot guarantee availability of merchandise for exchanges. Please contact at returns@afrikboutik.com for exchange assistance.
How Do I make a Return?
To make a return, please follow these three easy steps:

1. Email returns@afrikboutik.com to request a Return Authorization Number within 7 days of receiving your order. Please allow our Returns Department 24 business hours to process your request.

2. Take your package to any authorized UPS, FEDEX drop-off location, or send via Registered AirMail.

3. You will receive email notification once your return has been received and processed.
When Will My Credit Card be Refunded?
All correctly returned products will be credited as either a store credit or a refund to the original purchaser’s credit card excluding all applicable shipping costs. Once your package has been received at AfrikBoutik.com, your refund will be processed in the original form of payment within five business days.

You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the refund request from AfrikBoutik.com via PayPal or MoneyBookers.

Featured African Art, Masks, Traditional Clothing and Paintings this week

Buy Handcrafted Sculptures, Handmade jewelry, Djembe Drums, Traditional Clothing and Leather Bags


The African continent has produced a great diversity of artwork from prehistoric times to the present day which takes many forms and as such is made from many different materials.

All of the items you’ll see here are the creation of the finest craftsmen available, and are true representative of their culture. All of our artisans handcraft their native craft, Traditional African Clothing which are made from fabrics using the batik method; this essentially means that the fabrics have been printed with designs using a hand dying method. Also, making each jewelry item unique as well as individual in the traditions of the people and tribes where the art were originated.

To ensure that you always have access to the finest and latest items available on the African art market, we are constantly adding new artisans and new items for you to choose from.

We encourage you to leisurely browse through our vast collection of Handmade Jewelry which has become more precious than ever, as jewelry-lovers seek out products with a story. Our designers create handcrafted jewelry with unique motifs, methods and materials. We sell a wide range of fair-trade, superior quality Djembe Drums for both the beginner and professional player. In addition toTraditional Clothing embossed with bright and colorful designs made by skilled dress makers in Ghana. A wardrobe is never complete without genuine Leather handbags for every occasion. Our stylish new range of handbags and purses add a classy and economically viable way which enable every individual to fulfill his or her dream. Our exquisite collection of Art Paintings splendidly capture the essence of culture and a way of life. They are like no other pieces you will see elsewhere are here presently at AfrikBoutik to buy with worldwide shipping provided for your convenience.

You’ll find many opportunities to purchase quality gifts for your home, your friends and yourself. You can shop with confidence, because every purchase is backed by our guarantee of authenticity, and our unconditional money-back guarantee policy.

Each purchase you make from our store is making a difference in the lives of our artisans and craftsmen and is helping them sustain themselves economically. Explore their fascinating cultures, and select from our store which is your one stop shop to buy fair trade handicrafts and gift items.

So be apart of the rich culture when you buy any of our pieces. You will be sure to experience the warmth of the Dark Continent.

What are you waiting for? Start shopping now!

 

Secure Online Shopping!

You can order safely from us with the knowledge that our site is totally secure and that you will receive the best attention at all times. We pride ourselves on our collection of contemporary and traditional African art including our African masks and abstract sculptures.

Worldwide Shipping

Order One-of-a-kind authentic handcrafted African Art and Gifts such as African Masks, African Oil Painting, Leather Bags, African Jewelry, Kente Scarfs and African Clothing crafted by skilled artisans in Ghana, West Africa. All shipped via FedEx, EMS or DHL.

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